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Claims Procedures

 

Documentation Required for Claiming Purposes:

For Damage to Your Vehicle:

  • Claim form
  • Police report
  • Registration card (copy)
  • Road tax disc (copy)
  • Driver's license and IC (copy)
  • Vehicle owner's driving license and IC (copy)
  • Workshop estimate for repairs
  • Hire purchase agreement where applicable (copy)

For theft of vehicle:

  • Claim form
  • Police report
  • Registration card(copy)
  • Policy and certificate of insurance (copy)
  • Letter of release from the Finance Company, where applicable
  • JPJ K3 duly signed (2 sets)
  • Full set of keys to vehicle
  • Insured's IC (copy) for indiviuals, sole-proprietorship and partnership OR Certified copy of Memorandum & Article of Association (for Limited Company)

For windscreen claim:

  • Claim form
  • Photographs of the damaged windscreen and vehicle
  • Cash bill / Replacement invoice
  • Registration card (copy)

For claims received from third parties:

  • Notice of accident
  • Police report
  • Police sketch plan with key
  • Driver's license and  (copy)
  • Registration card and Road tax (copy)
  • Correspondence received from Third Party Claimant / Their solicitors


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